The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Valet parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Bowling
Golf course
Guest Parking
Electric kettle
Services
Free shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's pool
Spa & Leisure
Rooftop pool
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Spa & wellness centre
Sauna
Steam room
Back massage
Full body massage
Foot massage
Shallow end
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
First Avenue, Bandar Utama City Centre,
Petaling Jaya,
Malaysia,
47800,
Selangor
Map view
First Avenue, Bandar Utama City Centre,
Petaling Jaya,
Malaysia,
47800,
Selangor
City landmarks
Mall
1 Utama Shopping Centre
910 m
Amusement Park
KidZania Kuala Lumpur
2.1
km
Museum
National Science Centre
3.1
km
1 Lebuh Bandar Utama Bandar Utama
The Secret Garden Utama
1.0
km
Jabatan Muzium Malaysia Jalan Damansara
Orang Asli Craft Museum
1.4
km
10 Jalan 1/70 D
Kuala Lumpur Golf and Country Club
2.8
km
Dataran Bandar Utama
Central Park Bandar Utama
800 m
Bandar Utama
Secret Garden @ 1 Utama
790 m
Shopping Area
IPC Shopping Centre
1.2
km
2a Jalan PJU 7/3
Cineleisure Damansara
1.3
km
1 Lebuh Bandar Utama
Camp5 Climbing Gym
900 m
Shopping Area
the Starling
1.5
km
Gallery
Minut Init Art Social
1.2
km
Shopping Area
Tropicana City Mall
1.8
km
Mall
Jaya Grocer
1.6
km
Store
3 Damansara
2.2
km
Park
Taman Lembah Kiara
1.7
km
81B Jalan SS 21/60 4 doors away from OCBC Bank
Stretch Therapy Centre
1.7
km
Store
Escape Room
2.1
km
Mosque
Surau Lelaki @ Giant Hypermarket Kota Damansara
2.5
km
Botanical Garden
Taman Rimba Kiara
3.3
km
Mall
Encorp Strand Mall
2.8
km
Jalan Abang Haji Openg
TTDI Park
3.2
km
193 Jalan SS 2/24
Durian SS2
3.4
km
20
Wall Art
3.3
km
Gallery
Shalini Ganendra Fine Art
3.7
km
Gallery
Gallery des Artistes
3.4
km
Park
Kiara Hill Walk
3.7
km
Jalan Merbah 10/1
Denai Tiga Puteri Peak
3.7
km
Nearby
Night club
PLAY Club At The Roof
210 m
Restaurants
Kura Japanese Restaurant
10 m
First Avenue Bandar Utama City Centre
Signature By The Hill @ the Roof
160 m
1 First Avenue Sky Lounge
Betjeman & Barton
690 m
1 Lebuh Bandar Utama Lot G220
Zuan Yuan Chinese Restaurant
20 m
3194 First Avenue Bandar Utama
Putien One Utama
690 m
One Utama Shopping Center
Tonkatsu by Ma Maison
690 m
SB 2F Eat paradaise at Isetan
Luretta D.O.P. Italian Deli
680 m
Lebuh Bandar Utama Isetan 1
Ichiro Sushi Bar
680 m
101 F Lb First Floor
AK Noodles House
650 m
Lot LG 121
Thai Hou sek
570 m
Lebuh Bandar Utama S132
Yezi Steamboat
150 m
1 First The Roof
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Convenient location
Friendly service
Dated rooms
Inconsistent dining
8.0/10
Great
Rooms
8.3
Location
9.0
Service
8.4
Dining
7.4
Guest reviews
8.0/10
based on 9 reviews
8.8
8.8/10 based on 4030 reviews
Edward
United Kingdom,
April
2024
8.4/10
The hotel offers a stay-at-home vibe with fresh fruit juice, Nasi lemak, and roti canai in a slightly dated room that lacked the same comfort as before but still loveable, at a very reasonable price.
Rooms
8.0
The rooms were changed upon our request, so no problem with that. They felt like a stay at home, but some aspects seemed a little dated and the bed was not as comfortable as our previous stay.
Service
9.0
The staff were very helpful and professional in handling their guests, even apologetic in our entourage. They advised booking a taxi over the phone for safety reasons, offering an array of services including room service, car hire, and laundry.
Location
10.0
The location was incredibly convenient being connected to One Utama Shopping Mall, making it a dream for shoppers with easy access to many restaurants and cafes.
Dining
7.0
The dining experience was excellent overall, with the highlight being hand-made pasta, though some inconsistency in service and quality compared to previous visits.
Facilities
8.0
The hotel offers a range of facilities including free shuttle service, valet parking, and a pleasant welcome drink, though not as varied and fresh compared to previous visits.
Convenient location
Dated rooms
Kenny
United Kingdom,
April
2024
7.0/10
The hotel is sleek and modern, with rooms equipped with interactive LCD TVs and a fresh ambiance. It offers convenience being connected to One Utama mall, but there are some service issues and lack of privacy in the room.
Rooms
8.0
The room smelled brand new and had modern amenities like flat-screen TVs and spacious bathrooms.
Service
6.0
The service had some highlights like personalized tours, but there were also issues with mini bar charges and shortage of staff.
Location
9.0
Dining
5.0
Dining options were subpar with limited choices compared to other establishments.
Facilities
7.0
The hotel offers standard facilities but may need improvement in service efficiency.
George
United Kingdom,
December
2023
8.2/10
The hotel is superbly located attached to the sprawling One Utama mall, offering easy access to shopping and dining options. The rooms were cozy and clean, providing a comfortable stay, especially for families. The service was exceptional with friendly and accommodating staff, although there were some issues with the dining experience. Overall, a convenient and value-for-money choice for a stay in Malaysia.
Rooms
8.0
The rooms were clean and cozy, ideal for families with ample space for kids to run around.
Service
9.0
The staff, from cleaners to front desk, were fantastic and genuinely helpful. They even extended my check-out time upon request.
Location
9.0
The location was fabulous, connecting directly to the One Utama Shopping Mall and MRT station, making it easy to explore the area.
Dining
7.0
Although the dining options were wide-ranging, the service was lacking due to understaffing, making the experience less enjoyable.
Facilities
8.0
The hotel offers a range of facilities ensuring a comfortable stay, though some areas may need improvement in service levels.
Frederick
United Kingdom,
November
2023
8.8/10
The hotel is directly connected to One Utama Mall, less than a 5-minute walk to the MRT station, making it super convenient for shopping and transportation. The rooms are well-lit, aromatic, and spotlessly clean, yet the check-in time is a bit late at 4 pm. The dining options offer a fantastic variety of Western, Malay, Indian, and Chinese dishes, but it can get crowded during peak times.
Rooms
8.0
The rooms were well-lit, aromatic, and very clean upon arrival.
Service
9.0
From the bell boy to the concierge to the chamberman, the service was exceptional and accommodating.
Location
10.0
The hotel's location is unbeatable, directly connected to One Utama Mall and within a short walk to public transportation.
Dining
8.0
The dining experience offers a fantastic spread of food from various cuisines but can get crowded during peak hours.
Facilities
9.0
The hotel provides all necessary facilities for a comfortable stay.
A.
United States,
October
2023
8.2/10
My stay at the hotel was quite pleasant overall. The rooms are spacious and nicely renovated, similar to what you'd find in a high-end hotel. However, the process of accessing the club privileges could have been explained better. The location is superb, especially if you enjoy both shopping and leisure activities. The dining experience was superb with a wide range of delicious foods, although the lounge had a more personal touch compared to the Cinnamon Coffee House.
Rooms
8.0
The rooms were new and spacious, and although there was no alarm clock, the accommodation was great for the price.
Service
7.0
The service provided, such as room service and housekeeping, was satisfactory overall, but there were some minor issues with misunderstandings during communication.
Location
9.0
The hotel's direct connection to 1Utama Mall made it extremely convenient for shopping and dining. The staff's proficiency in English could be improved.
Dining
9.0
The dining experience was exceptional, with a fantastic range of delicious foods. The Cinnamon Coffee House provided a more extensive selection, but the personal touch at the lounge was noteworthy.
Facilities
8.0
The facilities at the hotel were great and offered all the amenities one would expect. However, there were some minor issues that could be improved.
Delicious dining options
Communication challenges
John
United Kingdom,
September
2023
8.4/10
The hotel offers modern, spacious rooms that are well-designed and clean, although check-in may be a bit late at 4 pm. The service is attentive and helpful, especially with follow-up calls to the airport. The location is ideal for those looking to explore and shop, connected to a major shopping mall. The dining options are diverse and delicious, though priced at 35 RM. Overall, a comfortable stay with great amenities.
Rooms
8.0
The rooms are modern, spacious, and impeccably clean.
Service
9.0
The staff is extremely helpful and attentive to guests' needs.
Location
9.0
The hotel is excellently situated within the popular One Utama Shopping Centre, perfect for shopping and exploring.
Dining
7.0
Facilities
9.0
The facilities are top-notch, catering to all guests' needs.
Arnold
United States,
August
2023
8.6/10
The hotel is conveniently located next to One Utama Shopping Center, offering great shopping and entertainment options. The rooms are spacious, clean, and comfortable. The service is attentive and goes the extra mile with helpful gestures. The dining experience is extensive and diverse, offering a variety of cuisines. However, the location lacks crowd and vibrant nightlife options, and the bar service may be slow at times.
Rooms
9.0
The rooms are big, comfy, and always kept clean, stocked with essentials like water bottles, towels, and toiletries.
Service
9.0
The staff provides excellent service, going above and beyond to ensure a comfortable stay. They are polite and attentive to guest needs.
Location
8.0
The hotel's location next to One Utama Shopping Center is excellent for shopping, movies, and entertainment. While not served by trains, cabs are quick and affordable for city access.
Dining
9.0
The dining options are extensive, featuring Western, Malay, Indian, and Chinese cuisines. The restaurant offers a wide variety of food spreads and delightful culinary experiences.
Facilities
8.0
The hotel offers a range of facilities like room service, car hire, laundry, and shuttle services. These amenities enhance the overall guest experience.
Raymond
United Kingdom,
July
2023
8.2/10
My stay at the hotel was overall great. The room was clean and very comfortable, and the staff provided excellent service. The location was convenient with easy access to amenities, but the dining experience could have been better. The facilities were well-maintained and enjoyable.
Rooms
9.0
The room was clean and very comfortable, had everything I needed including a welcome jar of cookies.
Service
9.0
The staff was so polite, friendly, and really helpful throughout my stay.
Location
8.0
The hotel's location was ideal, very close to the mall and other amenities. It made my business visit in PJ quite convenient.
Dining
7.0
The dining options were good, covering a wide range of different foods, but the service was a bit lacking due to understaffing.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of my stay.
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